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Speak with the service team
For urgent repairs, existing bookings or help choosing the right service.131 546Mon–Fri7am–8pm AESTSat–Sun8am–4pm AEST
Contact
Choose the right contact
One number. A few simple ways to get help.
Use the online quote request for new work. Call when the glass is urgent, or email the team with general questions that do not need an immediate reply. If the property is unsafe or exposed, see emergency glass replacement. For local coverage, find your nearest Jim's Glass service area.
Start online
Request a free glass quote
Share your postcode, the service you need and a few job details. A local Jim's Glass professional can follow up.Start your quoteEmail us
Ask a general question
Email is best for non-urgent questions. Please call if broken glass is affecting safety or security.admin@jims.netVisit or write
Jim's Group office
48 Edinburgh RoadMooroolbark VIC 3138
AustraliaGet directions
Before you get in touch
A few details can help us understand the job faster.
Do not worry if you do not have every detail. A short description is enough to begin, and the local glazier can ask what they need to know.
Your suburb or postcode
This helps us connect you with the right local Jim’s Glass professional.
What needs repairing or installing
Tell us where the glass is and whether it is broken, cracked, loose or being replaced.
Approximate size and access
Rough measurements and a note about access can help the team understand the job sooner.
Still not sure where to start?
Call us and tell us what happened.
We'll listen, ask a few practical questions and point you in the right direction.